🫎 Deutsche Bahn Cancelled Train Refund

Deutsche Bahn: Do I need to buy and later claim a refund for using a different train due to a cancellation or delay in the original train? 1 Deutsche Bahn: What happens if a flexible regional leg preceding a fixed long distance leg gets delayed or cancelled when on a Super Sparpreis ticket? The mailing address is: DB Fernverkehr AG. Bahncard-Service. 60643 Frankfurt am MainGermanyThey also offer a fax number but that's an 1805-number which costs extra: +49 1805-121998.The e-Mail-address is bahncard-service@bahn.de but better insist on a written confirmation or at least ask them to fax you their confirmation. Posted by Monica OP. 08/23/2021. A union representing train drivers at Deutsche Bahn called its members out for a new two-day strike. The dispute focuses on pay rates, pensions, and a "coronavirus bonus." Germany's Deutsche Bahn time table change. 2 Jun 2023, 03:05. Save. I booked Frankfurt (Main) HBF to Passau HBF changing in Wuerzburg including seat reservations: ICE 529 dep Frankfurt 9:53 arr Wuerzburg 11:01. ICE 091 dep Wuerzburg 11:12 arr Passau 14:25. Both trains use the same platform (#4). When high winds lead to mass train cancellation in Germany. Returning from a training course, I’d heard the wind howling in my little room in the hilltop hotel in Southern Germany, and checked the weather warnings and the German “Deutsche Bahn” or DB website, early in the morning. At 8am the it appeared from the DB website that trains to Cancelled train with seat reservation. I bought a ticket and make a reservation for a seat. This train was a direct train and now they told me to use a different train with one change and i don’t have seat. Now i am waiting in corridor because someone who has a reservation come and i had to leave. No empty seats left. Documents you will need to submit a claim: Letter from a hospital, showing date of admission. Letters from GP's/doctors are not accepted. Your original tickets, which you may need to return by post. Rail operator claim form. We will advise you if this is necessary. I have been using this Bahn Card numerous times, I did present my Bahn Card on that ride, and on the return ride a few days after there was no problem at all. I even got refund for the ride because it was delayed for more than an hour, which is not easy as DB always manages to delay for 55 or 59 minutes, so that customers cannot claim for refund. From tickets with no names to refund issues, traveling by train in Germany can be quite a daunting task (photo-DailyO) "Germany is all about order and punctuality," a friend remarked, rather Please use an click "Find an alternative connection" to get your next maybe fitting. You can now use your ticket for other trains of Deutsche Bahn. Yourself ca choose a new train connection, e.g. on bahn.de otherwise in the DB Navigator, available the same day and via an same route.” The email doesn’t mention any refund. It is not yet known when exactly the first ICE trains will be canceled on Sunday. The NS is still looking at the details, the NS spokesperson said. Deutsche Bahn said it expects the 50-hour rail strike to begin on Sunday evening to cause a "massive disruption" to rail traffic in Germany and elsewhere in Europe. Contact form. Please send more details using the dropdown menu below. Our customer support team will come back to you as soon as possible. Are you already a Rail Europe customer? If so, save time and login here. Type of enquiry. 16890 posts. Currently, special Corona-virus-related refunds are only published for travel ticketed through April 30, and those are also in the form of a voucher, some good for as long as 3 years (see their FAQ). So even if you wait for new rules next week that allow added options for your travel date, it’s unlikely to be a cash refund. To ensure that you receive your compensation and/or refund as easily as possible, Deutsche Bahn offers an accessible passengers' rights claim form. You can download and complete the form and then print it out. If you experience a cancellation or delay to a Deutsche Bahn (DB) service you will need to submit a claim to the rail operator directly. The following guidelines explain how to submit a claim using the Passenger Rights Claim Form. Deutsche Bahn will review your claim and offer reimbursement in accordance with the Conditions of Carriage . sG6B.

deutsche bahn cancelled train refund